Terms of Use

§1 Definitions

  • Service - the "ASTRO.EXPERT" website operating at https://astro.expert
  • Service Provider - ASTRO.EXPERT LTD registered in Wrocław, 17/2 Kawalerzystow str. 53-004 Wroclaw, Poland, KRS: 0000986400, REGON: 522784351, NIP: 8992933287.
  • Customer - any natural person accessing the Site and using the services provided through the Site by the Service Provider.
  • Electronic Communication - Communication between the parties via electronic mail (e-mail) and contact forms available on the Website.
  • Account - a set of resources in the Service Provider's information and communication system, marked with an individual name (login) and password, in which the Client's data are stored.
  • Subscription - Digital Service made available to the Client within his/her Account on the Site, allowing the Client to access the paid content of the Site.
  • Billing Period - the period of time for which the Subscription has been purchased by the Customer, calculated by days or months. The day on which a new Billing Period begins is considered to be the day following the end of the previous Billing Period.
  • Digital Service - a service provided electronically by the Service Provider to the Client through the Site.

§2 General provisions

  1. The Regulations set the rules for the operation and use of the Site, and define the rights and obligations of Customers and Service Provider related to the use of the Site.

  2. The Regulations define the types and scope of services provided electronically by the Site, the rules for the provision of these services, the conditions for concluding and terminating agreements for the provision of services electronically.

  3. Any possible content, articles and information containing the characteristics of tips or advice published on the Site are only a general collection of information and are not directed to individual Customers. The Service Provider is not responsible for their use by Customers.

  4. The Customer assumes full responsibility for the use of materials made available on the Site, including use in accordance with applicable laws.

  5. The Service Provider makes no warranty as to the suitability of the materials posted on the Site.

  6. The Service Provider shall not be liable for any damages incurred by customers of the Site or third parties in connection with the use of the Site. All risks associated with the use of the Site, and in particular with the use and exploitation of information posted on the Site, shall be borne by the Customer using the Site.

  7. In matters not covered by these Regulations, the provisions shall apply:

    • The Act on the Provision of Electronic Services of July 18, 2002 (Journal of Laws No. 144, item 1204, as amended),
    • The Law on Consumer Rights of May 30, 2014. (Journal of Laws 2014 item 827),
    • Act on out-of-court resolution of consumer disputes of September 23, 2016. (Journal of Laws 2016 item 1823),
    • Civil Code Act of April 23, 1964 (Journal of Laws No. 16, item 93 as amended).
    • and other relevant provisions of Polish law.

§3 Terms of use of the Site

  1. Each Customer is obliged to comply with the provisions of these Terms of Use as soon as he or she takes action to use the Electronic Services of the Site.

  2. Customers may not use any personal data obtained on the Site for marketing purposes.

  3. Technical requirements for using the Website:

    • device with a display capable of displaying web pages,
    • Internet connection,
    • any web browser that displays web pages in accordance with the standards and provisions of the W3C Consortium and supports web pages made available in HTML5,
    • JavaScript enabled,
    • cookies enabled
  4. To ensure the security of the Service Provider, the Customer and other Customers using the Site, all Customers using the Site should comply with generally accepted network security rules,

  5. Activities performed personally by Customers or using software are prohibited:

    • without written permission, decompilation and analysis of source code,
    • without written consent, causing excessive load on the Service server,
    • without written consent, attempting to detect vulnerabilities in the Service's security and server configuration,
    • attempting to upload or implant code, scripts and software that may cause damage to the Service's software, other Customers or the Service Provider on the server and in the database,
    • attempt to upload or implant code, scripts and software on the server and in the database that can track or steal Customer or Service Provider data,
    • take any action aimed at damaging, blocking the operation of the Site or preventing the Site from fulfilling its purpose.
  6. In the event of detection of the occurrence or potential possibility of a Cyber Security incident or violation of GDPR, Customers should first report this to the Service Provider in order to quickly rectify the problem / threat and safeguard the interests of all Service Customers.

§4 Terms and conditions of registration

  1. Customers may use the Site without registration.

  2. Customers must be registered and have an account on the Site in order to use additional services provided on the Site, available only to Customers after logging in.

  3. Registration on the Site is voluntary.

  4. Registration on the Site is free of charge.

  5. Each Customer may have only one account on the Site.

  6. Technical requirements for account registration:

    • having an individual e-mail account,
  7. Customers who register on the Site consent to the processing of their personal data by the Customer to the extent that it was entered on the Site during the registration process and its subsequent changes or deletion.

  8. The Service Provider shall have the right to suspend or delete the accounts of Customers at its sole discretion, thereby preventing or restricting access to any or all services, content, materials and resources of the Site, in particular if the Customer commits a violation of the Terms of Use, generally applicable laws, rules of social coexistence or acts to the detriment of the Service Provider or other Customers, the legitimate interests of the Service Provider and third parties working or not with the Service Provider.

  9. All services of the Site may be changed as to their content and scope, added or subtracted, as well as temporarily suspended or access to them may be restricted, at the discretion of the Service Provider, without the possibility of objection in this regard by Customers.

  10. Additional security rules for account use:

    • Customers registered on the Site are prohibited from sharing their account login and password with third parties.
    • The Service Provider does not have the right and will never request from the Customer the password to the selected account.
  11. Account Deletion:

    • Any Customer with an account on the Site has the option to delete their account from the Site on their own.
    • Customers can do so after logging into the panel on the Site.
    • Deletion of the account will result in the deletion of all Customer's identifying information and the anonymization of the username and email address.

§5 Type and scope of Digital Services

  1. The Service Provider shall enable through the Website the use of Electronic Services such as:
    • maintaining an Account on the Site,
    • Subscription.
  2. Provision of Electronic Services to Customers on the Site is carried out under the terms and conditions specified in the Terms of Use.

§6 Terms and Conditions for providing and concluding Digital Service Agreements

  1. Provision of the Digital Services described associated with maintaining an Account on the Site by the Service Provider is free of charge.

  2. Provision of Digital Service of Subscription by the Service Provider is payable in accordance with the price list of the Site. The Service Provider shall commence the provision of the Subscription after its payment according to the terms and conditions specified in the Terms and Conditions.

  3. The period for which the contract is concluded:

    • the contract for the provision of Digital Service consisting of maintaining an Account on the Site is concluded for an indefinite period of time.
    • agreement for the provision of Digital Service consisting of using the Subscription is concluded for an indefinite period of time in accordance with the package selected by the Customer.
  4. The information on the Website does not constitute an offer within the meaning of the law. Customer by subscribing, makes an offer to purchase a particular service under the terms and conditions stated in its description.

  5. Customer may order Subscription through his Account by indicating the duration of the Billing Period provided by the Service Provider. At the same time, the Customer, during the term of the Subscription, may change the Billing Period.

  6. The price of the Subscription made visible on the Website is given in Euros (EUR) and includes all components. The price displayed on the Website is binding at the time Customer submits the Subscription. This price will not change during the term of the contract for the Customer.

§7 Payments

  1. When placing an order for a Package of interest to the Customer, the Customer shall indicate: (a) the type of Package; (b) the method of payment, whereby the Customer may make payment by electronic payment by credit or debit card or by any other method indicated on the Site. For each order, we reserve the right not to offer certain types of payment and to offer others.

  2. The order shall be processed immediately after the Service Provider receives information from the Payment Service Provider that the Customer has made payment. The Subscription will be made available through the Service immediately after payment, that is, subject to payment.

  3. By ordering the Subscription Service and making payment for this service, the Customer agrees that the Service Provider may collect the Fee for the current Billing Period and automatically collect the Fee for subsequent Billing Periods in the amount indicated in the Order submitted.

  4. Payment for subsequent Billing Periods is made by the Service Provider's automatic collection of the Fee from the Customer.

  5. If for any reason (lack of funds, refusal from the bank, etc.) the Fee cannot be charged to the Customer, the Service Provider will attempt to charge again, and after 2 unsuccessful attempts, the Service Provider will inform the Customer that if the payment is not made within 2 days, the Subscription will be deactivated.

§8 Complaints related to the provision of Digital Service

  1. Complaints related to the provision of Digital Service through the Site, the Customer may submit via e-mail to: info@astro.expert.

  2. In the aforementioned e-mail message, please provide as much information and circumstances regarding the subject of the complaint as possible, in particular the type and date of occurrence of irregularities and contact details. The information provided will greatly facilitate and expedite the processing of the complaint by the Service Provider.

  3. Consideration of the complaint by the Service Provider shall take place immediately, no later than within 30 days from the date of notification.

  4. The Service Provider's response to the complaint shall be sent to the Customer's e-mail address provided in the complaint notification or in any other manner provided by the Customer.

§9 Terms and conditions of termination of Digital Service Agreements

  1. Termination of an agreement for the provision of Digital Service
    • An agreement for the provision of Digital Service of a continuous and perpetual nature (maintaining an Account) may be terminated.
    • The Customer may terminate the agreement with immediate effect and without indicating the reasons by deleting the Account or by sending an appropriate statement via e-mail to: info@astro.expert.
    • The Service Provider may terminate the agreement for the provision of Digital Service of a continuous and perpetual nature in the event that the Customer violates the Terms and Conditions, in particular, if he provides content of an unlawful nature after an ineffective prior request to cease violations with the setting of an appropriate period of time. The Agreement in such a case expires after 2 days from the date of submission of a statement of intent to terminate the Agreement (notice period).
    • Termination leads to termination of the legal relationship with effect for the future.
  2. The Service Provider and the Customer may terminate the contract for Digital Service at any time by mutual agreement.

§10 Withdrawal from the contract and cancellation of subscription

  1. Withdrawal from the contract. A Customer who has entered into a contract for the provision of Digital Service in the form of a Subscription may not withdraw from the contract, due to the fact that the contract for the provision of Digital Service is concluded for the supply of digital content that is not recorded on a tangible medium, and the performance began with the express consent of the Customer before the expiry of the deadline for withdrawal from the contract and after being informed by the entrepreneur about the loss of the right to withdraw from the contract.

  2. Cancellation of Subscription

    • Customer has the option to cancel a Subscription at any time through its Account.
    • Cancellation of the Subscription terminates the Subscription and disables the option to automatically renew the Subscription for the next Billing Period.
    • Upon cancellation of the Subscription, the Customer shall have access to the content purchased for the Subscription.

§11 Collection of data on Customers

  1. In order for the proper provision of services by the Site, to safeguard the legal interest of the Service Provider and to ensure that the Site operates in accordance with applicable law, the Service Provider through the Site collects and processes certain data about Users.

  2. In order to properly provide services, the Site uses and saves some anonymous information about the Customer in cookies.

  3. The scope, purposes, manner and principles of data processing are available in the appendix to the Terms of Use: Privacy Policy, which is an integral part of the Terms of Use.

  4. Data collected automatically
    For the smooth operation of the Website and for statistics, we automatically collect certain data about the Customer. These data include:

    • IP address
    • Browser type
    • Screen resolution
    • Approximate location
    • Sub-pages of the website that were opened
    • Time spent on relevant sub-page of the website
    • Type of operating system
    • Address of the previous subpage
    • Address of the referring page
    • Browser language
    • Internet connection speed
    • Internet service provider
  5. Anonymous demographic data based on Google Analytics data:

    • Gender
    • Age
    • Interests
  6. Data collected during registration

    • User name, email address.
  7. Data collected to perform additional services

    • Date and city of birth
    • City of residence
  8. For logged-in Customers (those with an account on the Site), cookies stored on the Customer's device may include the Customer ID associated with the Customer's account.

§12 Copyright

  1. The Service Provider is the owner of the Site and the copyright of the Site.

  2. Some of the data posted on the Site are protected by copyright belonging to companies, institutions and third parties, not related in any way to the Service Provider, and are used under obtained licenses, or based on a free license.

  3. Pursuant to the Law of February 4, 1994 on Copyright, it is forbidden to use, copy, reproduce in any form or hold in search systems excluding Google, Bing, Yahoo, NetSprint, DuckDuckGo, Facebook and LinkedIn any articles, descriptions, photos and any other content, graphic, video or audio material found on the Service without the written permission or consent provided through Electronic Communication of their legal owner.

  4. According to the Law of February 4, 1994 on Copyright, simple press releases, understood as the information itself, without commentary and evaluation of its author, are not protected. The author understands this as the ability to use information from the texts posted on the site, but no longer to copy all or part of the articles, unless this is indicated in the individual material made available on the Site.

§13 Changes to Terms and Conditions

  1. All provisions of the Terms and Conditions may be changed unilaterally by the Service Provider at any time, without giving reasons.

  2. Information about changes to the Terms of Use will be sent electronically to Customers registered on the Site.

  3. If the Terms of Use are amended, its provisions shall take effect immediately upon publication for Customers who do not have an account on the Site.

  4. If the Terms of Use are changed, the provisions of the Terms of Use shall take effect after a 7-day transition period for Customers with Service accounts registered before the change.

  5. Any Customer continuing to use the Site after the change of Terms of Use shall be deemed to have accepted them in full.

§14 Final provisions

  1. Agreements concluded through the Service are concluded in accordance with Polish law.

  2. If any part of these Terms and Conditions is inconsistent with applicable law, the relevant provisions of Polish law shall apply in place of the challenged provision.

  3. Any disputes arising between the Service Provider and Customers will be resolved in the first instance by negotiation, with the intention of settling the dispute amicably, taking into account the Act on out-of-court settlement of consumer disputes. However, if this would not be possible, or would be unsatisfactory to either party, disputes will be resolved by the competent common court.

  4. Any disputes arising between the Service Provider and Customers shall be submitted to the competent courts in accordance with the provisions of the Code of Civil Procedure of November 17, 1964 (Journal of Laws No. 43, item 296 as amended).

  5. The Service Provider shall make every effort to ensure that the services of the Site are offered on a continuous basis. However, it shall not be liable for any interference caused by force majeure or unauthorized interference by Customers, third parties or the activity of external automated programs.

  6. The Service Provider reserves the right to change any information posted on the Site at a time selected by the Service Provider, without prior notice to Customers using the Site.

  7. The Service Provider reserves the right to temporarily, completely or partially shut down the Site for the purpose of improving the Site, adding services or performing maintenance, without prior notice to Customers.

  8. The Service Provider reserves the right to shut down the Site permanently, without prior notice to Customers.

  9. The Service Provider reserves the right to assign, in part or in whole, any of its rights and obligations related to the Site, without the consent and possibility of any objection by the Customers.

  10. In all matters related to the operation of the Site, the Service Provider should be contacted using one of the following forms of contact:

    • By using the contact form available on the Site
    • By sending a message to the e-mail address: info@astro.expert
  11. Contact using the indicated means of communication only in matters related to the Service.